Terms of Use

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the SerenVital website and webshops ("Services"), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use our Services.

2. Services Description

SerenVital B.V. operates a distribution platform and retail network for beauty and health products. Our Services include the distribution company website, branded webshops, and related digital platforms.

3. User Accounts

When you create an account with us, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

4. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of SerenVital B.V. or its content suppliers and is protected by international intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

5. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free. We reserve the right to correct any errors and to update information at any time.

6. Orders and Payment

  • All orders are subject to acceptance and availability
  • Prices are displayed in EUR unless otherwise stated
  • Payment must be completed before order shipment
  • We reserve the right to refuse or cancel any order

7. Shipping and Returns

Shipping terms and return policies are detailed on our individual webshop pages. Generally, we offer a 14-day right of withdrawal in accordance with EU consumer protection regulations.

8. Limitation of Liability

To the maximum extent permitted by law, SerenVital B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes shall be submitted to the competent courts in Amsterdam.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Services constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms of Use, contact us at:

SerenVital B.V.
Email: legal@seren-vital.com
Amsterdam, Netherlands